# PDAM Surya Sembada Surabaya Internship Program 2025: Complete Guide and Open Positions
Stepping into the professional world requires more than just academic knowledge; it demands hands-on experience within a dynamic environment. PDAM Surya Sembada Kota Surabaya, a municipal water utility with a rich heritage tracing back to the Dutch colonial era of 1890, proudly opens its doors for ambitious students through the 2025 Internship Program. This initiative bridges classroom theories with real-world applications, offering participants invaluable industry exposure across various operational and administrative divisions.
## Understanding the PDAM Surya Sembada Internship Experience
Originally supplying water to Surabaya residents via trains sourced from Purut springs in Pasuruan, PDAM Surya Sembada has evolved into a modern municipal enterprise. Today, interns joining this historic yet forward-thinking organization gain direct mentorship from seasoned professionals. Whether your background lies in engineering, administration, or communication, this program equips you with transferable skills, sharpens your problem-solving abilities, and prepares you for future career challenges.
## Available Internship Positions and Qualifications
The 2025 internship cohort features diverse openings tailored to specific educational backgrounds and skill sets. Review the available divisions below to find the role that aligns best with your academic focus:
1. Non-Permanent Employee Management Division
* Job Description: Handle administrative tasks for the non-permanent employee unit, manage personnel archives, and support daily operational workflows.
* Requirements: Bachelor's degree (S1) in Administration, Office Administration, Business Administration, Management, or related fields. Proficiency in office software and basic graphic editing or design.
2. Customer Compliance and Enforcement Division
* Job Description: Provide administrative support for enforcement operations, maintain professional conduct, and execute additional supervisor-assigned tasks.
* Requirements: Bachelor's degree (S1) in Customer Compliance or related majors. Well-groomed, highly adaptable, and proficient in Microsoft Word and Excel.
3. Eastern Technical Service Administration
* Job Description: Manage general administrative processes including incoming and outgoing mail tracking, document archiving, and inter-departmental file delivery.
* Requirements: Vocational High School (SMK) graduate in Administration or equivalent. Strong foundational administrative skills and solid teamwork abilities.
4. Public Relations Division
* Job Description: Assist in PR operational duties, contribute to corporate content creation, and support video editing for public campaigns.
* Requirements: Bachelor's degree (S1) in Communication Science, Visual Communication Design, Graphic Design, or related fields. Excellent communication skills and familiarity with basic video/image editing tools.
5. Secretariat and Public Relations Administration
* Job Description: Process incoming and outgoing correspondence via the digital workflow application and maintain orderly document archives.
* Requirements: Bachelor's degree (S1) in Administration, Management, or related disciplines. Strong command of administrative tasks and clear communication skills.
6. Revenue and Payment Division (Other Revenues Sub-Division)
* Job Description: Support new connection (PB) payment settlements, coordinate with relevant departments, and input payment clearance data.
* Requirements: Bachelor's degree (S1) in Management, Finance, Business Administration, or Statistics. Strong analytical and communication skills.
7. Revenue and Payment Division (Supervision Sub-Division)
* Job Description: Assist with sanitation retribution processes, print new connection documentation, record restitution and water supply logs, and manage periodic reporting.
* Requirements: Bachelor's degree (S1) in Management, Finance, Business Administration, or Statistics. Strong analytical and communication skills.
8. Main Office Administration
* Job Description: Handle end-of-year documentation overload, including work contracts, inspection reports, and payment files for the Transmission and Distribution team.
* Requirements: Vocational High School (SMK) graduate in Office Administration, Management, or equivalent. Computer literate (MS Office) and not currently interning elsewhere.
9. Drafting Division
* Job Description: Conduct water pipeline network surveys and draft piping layout plans.
* Requirements: Vocational High School (SMK) in Building Construction/Civil Engineering, or Diploma/Bachelor (D3/S1) in Civil Engineering. Proficient in AutoCAD, eager to learn, and a strong team player.
10. Electrical Maintenance Division
* Job Description: Perform routine installation maintenance, log breakdown reports from operators, and strictly apply occupational health and safety (HSE/K3) standards.
* Requirements: High School (SMA/SMK) graduate. Familiar with electrical terminology, energetic, responsible, and possesses good interpersonal skills.
11. Production Division – IPAM Ngagel 2
* Job Description: Test raw and treated water turbidity, execute sampling procedures, perform jar tests to determine chemical dosage requirements, and follow supervisor directives.
* Requirements: Bachelor's degree (S1) in Environmental Engineering. Hardworking, eager to learn, communicative, team-oriented, knowledgeable in water treatment systems, and proficient in Microsoft Office.
12. Production Division – IPAM Ngagel 3
* Job Description: Monitor water turbidity levels, conduct sampling, calculate precise chemical dosages via jar tests, and execute technical workflows under supervision.
* Requirements: Bachelor's degree (S1) in Environmental Engineering (Male). Dedicated, communicative, collaborative, well-versed in water treatment processes, and skilled in MS Office.
13. Water Loss Control Division
* Job Description: Engage in field-based practical projects alongside industry experts to strengthen time management, problem-solving, and communication proficiencies.
* Requirements: Vocational High School (SMK) graduate from any major (Male). Physically and mentally fit, communicative, and highly motivated for field practical work.
## Application Procedure and Technical Steps
Ready to take the next step? Follow this streamlined registration process to submit your candidacy:
1. Account Registration: Visit the official portal, create your intern account, and verify it through the confirmation email sent to your inbox.
2. Select a Position: Choose either a regular internship track or a specific program track that matches your qualifications and availability period.
3. Submit and Wait: Complete your application and monitor the platform for announcement results.
## Required Application Documents
Ensure you prepare the following paperwork meticulously before submitting your file:
* University Referral Letter: Addressed directly to the President Director of PDAM Surya Sembada Kota Surabaya.
* Internship Proposal Document.
* Academic Transcript: Mandatory for program-specific internship applicants.
* Skill Certifications: Optional, but recommended to boost your profile.
* Identification: KTP, Driver's License (SIM), or Student ID card for applicants without a national ID.
* Formal Photograph: Standard 3x4 size.
* Statement Letter: Commitment to process BPJS Ketenagakerjaan (Employment Insurance) coverage.